As information technology becomes increasingly important to your business’s bottom line, the health and security of your IT infrastructure are now more critical than ever before. With Blue Technologies’ BlueProtect support solution installed on your computer fleet, our team ensures a robust suite of IT solutions is always just a simple click away.
BlueProtect is a cost-effective IT solution that provides 24/7 remote monitoring that proactively mitigates security and downtime risks to your organization. As your office technology provider and Managed IT Services partner, Blue Technologies will provide performance reviews on top of this regular system monitoring, as well as backup services to prevent unnecessary loss of your critical data.
You’ll also enjoy access to our reliable, U.S.-based service desk for live support in real-time, with 85% of service requests resolved remotely on the first call. If remote fixing is not possible, we’ll provide an expert onsite.
Blue Technologies provides fast and convenient service, which is why we’ll also provide a BlueProtect icon on each computer desktop within your fleet – the ultimate in productivity solutions. This gives you access to a suite of easy-to-use tools, including virus and malware protection, slow PC diagnostic sweep, network reset, and other do-it-yourself maintenance tasks. Should further support be needed, direct access to our service desk is also available.
Backed by Blue Technologies’ Commitment to Excellence – EVERY DAY guarantee, you can be sure of fast issue response and resolution times when you choose us as your production print and office technology provider in Ohio – whether remotely or onsite.
Find out about more our many office equipment solutions, and how Blue Technologies Managed IT Services can enhance your operation. Contact a technology expert today at (216) 271-4800 for a free business assessment to evaluate the health and security of your IT infrastructure.