IT Sales Manager

The Sales Manager is responsible for managing the entire sales lifecycle, which includes: prospecting new leads, qualifying new sales opportunities, performing onsite presentations to decision makers, proposing and closing managed service agreements or the sale of services and products – in order to meet and exceed the annual sales budget.  The Sales Manager is also responsible for managing the daily activities of the sales team, including but not limited to: bi-weekly team meetings, weekly one-on-one meetings with each team member and consistent sales funnel management.

Responsibilities

  • Development and Implementation of an organization sales strategy, where the results can be identified as a driver for company growth and financial goal projections
  • Build a strategically secure, passionate and reinforced sales team of professionals
  • Consistently monitor the sales team productivity and motivate them to reach monthly goals
  • Conduct weekly sales meetings to ensure sales activities and opportunities are within compliance of company policies and procedures through review of the CRM Sales Dashboard
  • Provide coaching & operational guidance to the sales team so that performance goals are met
  • Establish and manage competitive sales quotas by reviewing sales opportunity history and forecasts

Accountabilities

  • Provide assistance to the sales team with daily activities as the situation dictates
  • Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for daily activities
  • Implement and Maintain training programs to develop and refine the skills of the Sales Team
  • Develop in-depth knowledge of Managed Service offerings and how it relates to customer’s needs, in present day and in forecasts (as industry trends dictate)
  • Document internal processes and procedures related to duties and responsibilities
  • Conduct performance evaluations and mentor those with less experience
  • Enter all work as activities or service tickets into CRM, without exception and manage the team to the same

Qualifications

  • At least 3 – 7 years of experience working in a Technology Service or Managed IT Service organization
  • Proficient in the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
  • Expert level utility of a CRM (MS CRM, SalesForce, etc.)
  • At least 3 – 5 years of Proven Sales Experience within a Team-based Service Delivery Environment
  • Experience in all aspects of developing and maintaining a Sales Team
  • Proven experience in meeting the needs of a diverse set of Business Clients
  • Experience with relevant software applications, tools, and techniques

Skills and Knowledge

  • Perceived capacity to exude Personal Credibility and Professional Integrity
  • Expert capacity to receive training and apply learned knowledge to the betterment of your department
  • Positive attitude, towards people and problems
  • Ability to self-start, work independently and achieve high standards to meet multiple deadlines
  • Explicitly proficient communicator, including writing, speaking, editing, proofreading and computer skills
  • Above-par working capacity, to work in small and large projects with great attention to detail
  • Strong calendaring, organizational and document management skills
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